Let's try this first.
- First, make sure the legs are out at the narrowest angle possible.
- Then, loosen each knob, and extend each of the 4 sections, including the one at the very top of the stand.
Check your video camera angle
- If you're using a laptop, make sure that you're getting the top of the laptop screen close to even height with your eyes. If your laptop is shooting up at you, you may have a hard time getting the stand and Voodrop to move high enough to be full screen.